Human-Information Interaction with Complex Information for Decision-Making

Human–information interaction (HII) for simple information and for complex information is different because people’s goals and information needs differ between the two cases. With complex information, comprehension comes from understanding the relationships and interactions within the information and factors outside of a design team’s control. Yet, a design team must consider all these within an HII design in order to maximize the communication potential. This paper considers how simple and complex information requires different design strategies and how those strategies differ.